Refund policy

30-day returns

If GlowDuel isn't right for you, contact us within 30 days of delivery and we'll refund the product price once the set is returned in its original condition with all blasters and vests. To start a return, reply to your order confirmation email or use our contact page with your order number. Refunds go to your original payment method, usually within 5 to 10 business days after we receive the return.

 

Damaged, defective or wrong items

If your set arrives damaged, stops working, or you got the wrong item, contact us within 30 days of delivery with a photo or short video and we'll replace or refund it at no cost to you.